Out of Hours AI Bot
Catch leads while you sleep
What We Offer
Business doesn't stop when you close the office. Almost 40% of all customer inquiries happen outside normal business hours. Our Out of Hours AI Bot takes over when you're off the clock. It answers questions, handles inquiries, and books appointments in the evenings, on weekends, and on holidays. You wake up to a full calendar and happy customers who got immediate help.
Benefits of our solution
- Answers inquiries 24/7/365
- Catches leads that would otherwise go to competitors
- Gives customers a great experience outside business hours
- Books appointments for the next business day automatically
- No missed inquiries overnight or on weekends
- You can take time off with peace of mind
Our Work Process
Business Hours
We program your business hours so the bot knows when to take over.
Handling
When a customer writes outside business hours, the bot replies immediately.
Qualification
The bot finds out what the customer needs help with.
Booking
The bot offers a time in the calendar for the next business day.
Morning Briefing
You arrive to an overview of the night's and weekend's leads.
Why Choose Dataspec
- Generates revenue outside normal working hours
- Significantly improves customer service
- Gives you peace of mind to take time off
- Cheaper than night shifts or call centers
Frequently Asked Questions
Does it take over automatically?
Yes, the system knows your business hours and automatically activates the bot when the office is closed.
What if it's an urgent inquiry?
The bot can be programmed to recognize urgent words and forward the call or send an SMS to an on-call phone.
Can it also answer emails?
Yes, the bot can handle inquiries via SMS, website chat, Facebook Messenger, and email.
What does it say to customers?
It politely informs them that the office is closed, but that it can help answer questions or book a time for the next day.